FAQ

Frequently asked questions

How Long Does Shipping Take?

Depending on your product, time of day, and location to where your order is being shipped, it may take aprox 7 business days. In most cases, 1-3 business days, is the normal turnaround time.



Can I insert pictures in my FAQ?

Yes! To add a picture follow these simple steps:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a picture to
  4. When editing your answer, click on the picture icon and then add an image from your library



Can I insert a video in my FAQ?

Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box



How do I edit or remove the "FAQ title"?

The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.